Just Released: New Data Shows Metal Cards Boost Acquisition & Retention → Read the Report

Our Values

Our Values

Customer Focus

We work continually to earn and keep the trust of our customers and partners by offering innovation, expertise, and exceptional customer engagement.

Innovation

We are pioneers. Innovation is at the core of who we are.
We innovate in processes, technology, and thinking.
We are never satisfied with the status quo.

Excellence

We strive to be the best in the world at what we do.
We seek to deliver excellence at every step in the journey, so our customers have the best possible experience.
We have a continuous improvement mindset, ensuring we are better every day.

Integrity

We do the right thing in good times and in bad.
We encourage our employees to be honest in all scenarios and we govern ourselves leveraging best practices and industry standards.
We actively strive to avoid conflicts of interest, address biases in decision making and ensure rules & guidelines are applied consistently.

Caring

We are kind, considerate and respectful of each other.
Safety is considered a way of life and we constantly seek to implement safer methods and processes.
We give back to our employees, our community, and the environment.
We care about our company and always go the extra mile for each other, our customers, and our investors.

Teamwork

We win together as a team.
We collaborate and avoid siloed mentality.
We debate openly, discuss best ways forward, agree on approach and fully commit as one team.